Need account role changed from Client to Strategist (Accidentally selected during sign-up)

#help #support #account #bug #feedback Hi Team, I recently signed up for Reel Studio, but during the onboarding flow, I accidentally selected the "Client" role instead of "Strategist". I am a video editor and content strategist working with coaches and creators to build high-retention, narrative-driven reels. I need access to the Strategist dashboard so I can properly set up my portfolio, showcase my video editing services, and collaborate on projects as a creator. Could an admin or moderator please update my profile role to Strategist, or reset my onboarding so I can complete the setup correctly? Thank you for your help!

Hey! 👋 No worries, We’ll look into getting your role changed from Client to Strategist so you can access the right dashboard and set up your profile properly. We’ll keep you updated here!

Thanks

We've switched your account to Strategist, and you're set up as both a script writer and an editor. Please log out and log back in (or refresh the page) and the Strategist dashboard should appear. You'll also see the getting-started guide again so you can finish setup. Feel free to contact us if you need any assistance